24/7 Emergency Plumbing in Las Vegas

About This Service

Plumbing problems don't keep business hours, and some of them can't wait until morning. We provide 24/7 emergency plumbing service across the Las Vegas Valley, including overnight calls, for burst pipes, active leaks, sewer backups, and loss of water. How urgent a problem is depends on the situation rather than the label — water actively running into your home, sewage coming up through a drain, or no water at all call for a call right away, while a slow drip under a sink or a single slow drain can usually be scheduled. If you're not sure which yours is, call and describe what you're seeing and we'll tell you honestly.

Why You May Need This Service

• A burst pipe or active leak that won't stop
• Sewage backing up into the home or business
• Loss of water to the whole property
• A problem that can't wait for a scheduled appointment
• An overnight or weekend problem where you need to know your options

Our Professional Approach

When you call, we ask what's happening so we understand how urgent the situation is, and we tell you honestly what we can do and when we can get to you. When we arrive, we assess the problem before doing any work, explain what we find and what we recommend, and leave the decision to you — no pressure and no guessing.

Plumbing Emergencies We Handle

Emergency calls are taken 24/7, including overnight, for problems that can't wait for a scheduled appointment:

• Burst pipes — a pipe that has split or come apart and is releasing water into the building.
• Active leaks — water that is currently running or spreading, whether it's from a fixture, a supply line, or a main water line.
• Sewer backups — sewage coming up through drains or fixtures, which is both a property concern and a health concern. See our sewer backup service for what to do right away.
• Loss of water — no water at any fixture, which usually points to the supply serving the whole property rather than a single fixture.

Urgency depends on the situation, and it's worth being straight about that. Water actively running into your home, sewage coming up through a drain, or a total loss of water are all reasons to call right away. A slow drip under a sink, one fixture that won't drain, or a toilet that runs on can normally be scheduled instead, and treating those as emergencies doesn't get them fixed any better. If you're not sure where yours falls, call and describe what you're seeing — we'll tell you what we think.

If you suspect a leak but can't find the source, that's a separate job from an active emergency — our leak detection service covers tracking it down.

What To Do While You Wait

While you're waiting for help to arrive, a few steps can limit the damage:

• Stop using the affected fixtures. Don't run sinks, showers, the washing machine, or the dishwasher, and don't flush toilets if a drain or sewer line is involved — anything that drains adds more water to a problem that's already happening.
• For an active water leak, shut off the main water supply only if you can reach the valve safely. If the shutoff is behind a panel, in a tight space, or somewhere you can't get to without risk, leave it alone. Don't force a stuck valve or move things out of the way to reach it.
• Move what you can out of the way. If it's safe, get furniture, electronics, and belongings out of the path of the water, and put towels or buckets down to slow the spread.
• Avoid contact with sewage. Sewage carries bacteria and other contaminants, so keep people and pets away from the affected area and don't touch the water or anything it has soaked into.
• Stay away from water near electrical equipment. Don't wade into standing water that may be in contact with outlets, cords, appliances, or a panel, and don't touch electrical equipment that is wet or near the water.
• Don't try to repair it yourself. Don't take fixtures apart, cut into pipe, or pour chemicals into a drain — that can make the problem worse or harder to diagnose once help arrives.

If you can't reach or safely operate the main shutoff, mention it when you call so we know what we're walking into.

If You Suspect a Gas Leak

A suspected gas leak is a different kind of emergency, and it isn't something to diagnose or handle yourself. Official utility guidance is consistent on the first step: leave.

• Leave the area immediately. Get everyone out of the building, including pets, and leave doors open behind you as you go.
• Don't use anything that could create a spark. No matches, lighters, or open flames, and don't turn light switches, appliances, or equipment on or off as you leave.
• Don't use phones inside the building. Wait until you're at a safe distance before making any call, including a call from a mobile phone.
• From a safe location, call 911 and the gas utility. Southwest Gas, the natural gas utility for the Las Vegas area, asks anyone who suspects a leak to call 911 and Southwest Gas at 877-860-6020, day or night, whether or not you're a customer.
• Don't investigate or attempt repairs. Don't go looking for the source, and don't try to shut off or repair gas piping or gas equipment yourself — leave that to the utility and the emergency responders.

If you're not certain whether you're smelling gas, treat it as though you are. Natural gas is odorless on its own, and utilities add an odorant so a leak smells like sulfur or rotten eggs — that smell is the warning. These steps follow Southwest Gas's published leak-response guidance; we don't ask customers or visitors to look for, shut off, or repair a gas leak under any circumstances.

What Happens After You Call

Here's how an emergency call works, so there are no surprises:

• We discuss the problem. We'll ask what's happening, where the water or sewage is, and what you've already been able to do — that tells us how urgent the situation is before anything is arranged.
• We check availability. We'll tell you honestly what we can do and when we can get to you. We don't promise a specific arrival time and we can't guarantee same-day service, because both depend on the day's schedule and on the nature of the problem.
• We assess the issue on arrival. When we get there, we look at the problem before doing any work, work out what's causing it, and explain what we find.
• You decide on the work. We'll explain what we recommend and what it involves. If the problem can wait for a scheduled appointment, we'll say so rather than treating everything as an emergency.

If your problem is urgent, calling is the fastest way to reach us — our estimate form is for non-urgent requests and isn't monitored as an emergency channel. If you'd rather have us follow up on something that isn't an emergency, request an estimate and we'll get back to you.

Areas We Serve

Emergency service covers the same areas as the rest of our work across the Las Vegas Valley:

• Las Vegas, Henderson, North Las Vegas, Summerlin, Enterprise, and Spring Valley.
• Paradise, Southern Highlands, Green Valley, Centennial Hills, Mountains Edge, Sunrise Manor, Whitney, Blue Diamond, and Pahrump.
• You can see the details on our service areas page, or tell us where you are when you call and we'll confirm whether we can reach you.

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